Casino Business Terms
Glossary Definition
Actual Win
Actual win is the real amount a casino wins or loses after a session, shift, day, player trip, table, or machine result is settled.
Glossary Definition
Theoretical Win
Theoretical win is the casino's expected gaming win from a player, table, machine, or segment before short-term luck changes the result.
Glossary Definition
House Win
House win is the casino's gaming win from players after winning bets are paid, used in floor reports, revenue analysis, and business reviews.
Glossary Definition
Gross Gaming Revenue
Gross gaming revenue, often shortened to GGR, is a headline casino revenue metric based on wagers kept after player winnings are paid.
Glossary Definition
Net Gaming Revenue
Net gaming revenue, or NGR, is a filtered gaming revenue number after selected deductions are taken from gross gaming revenue.
Glossary Definition
Revenue
Plain-English definition of casino revenue, how it differs from handle, win, and net income, and why players misread it.
Glossary Definition
Net Win
Plain-English definition of net win, how casinos use it, and why it is not the same as handle, drop, or net income.
Glossary Definition
Net Income
Plain-English definition of net income and how it differs from revenue, gross gaming revenue, net win, and casino handle.
Glossary Definition
Drop
Plain-English definition of casino drop, how it differs from handle and win, and why table-game reports depend on it.
Glossary Definition
Handle
Plain-English definition of handle, how it differs from drop and win, and why headlines about betting volume mislead players.
Glossary Definition
Drop and Handle
Learn the difference between casino drop and handle, why both numbers matter, and why neither is the same as profit.
Glossary Definition
Hold
Hold explained in plain English, including table hold, slot hold, sportsbook hold, and why hold is not the same as house edge.
Glossary Definition
Hold Percentage
Plain-English definition of hold percentage, including slot hold, table hold, sportsbook hold, and why the base number matters.
Glossary Definition
Expected Hold
Expected hold explained in plain English: what the casino expects to keep before short-term luck changes the actual report.
Glossary Definition
Realized Hold
Realized hold explained in plain English, with examples showing how actual casino results can differ from expected hold.
Glossary Definition
Hold Adjustment
Learn what hold adjustment means in casino reporting, when it appears, and why adjusted hold is not the same as changing the game result.
Glossary Definition
Win Per Unit
Learn how casinos use win per unit to compare slot machines, tables, banks, pits, and game inventory without confusing it with player profit.
Glossary Definition
Win Per Day
Learn how win per day is used in casino reports, why it smooths daily results, and why it must be read with game speed and unit count.
Glossary Definition
Floor Optimization
Learn how floor optimization uses win, traffic, game mix, utilization, and player behavior to decide what belongs on a casino floor.
Glossary Definition
Yield Management
Learn how casinos use yield management to balance table limits, comp offers, room value, player worth, demand, and limited capacity.
Glossary Definition
Game Mix
Game mix is the casino’s lineup of slots, table games, baccarat, roulette, poker-style games, and specialty products.
Glossary Definition
Game Weighting
Game weighting explains why one game category may matter more to a casino than another, even when both appear busy.
Glossary Definition
Game Speed
Game speed is the pace at which a casino game creates betting decisions, hands, spins, or rounds.
Glossary Definition
Pace of Play
Pace of play explains how fast a game actually feels and functions on the floor, not just how many decisions it can theoretically produce.
Glossary Definition
Churn
Churn explains how the same bankroll can create much more total action through repeated wagering.
Glossary Definition
Player Worth
Learn what player worth means in casino reporting, how it differs from actual loss, and why casinos value players by expected value, not just cash lost today.
Glossary Definition
Trip Worth
Learn what trip worth means, how it differs from player worth and ADT, and why one big casino visit can affect comps and host decisions.
Glossary Definition
Average Daily Theoretical
Learn what Average Daily Theoretical means, why casinos use ADT for offers, and why one short rated visit can affect future comps.
Glossary Definition
ADT
Learn what ADT means in casino language, how it relates to Average Daily Theoretical, and why short rated visits can affect offers.
Glossary Definition
Average Daily Theo
Learn what Average Daily Theo means, how it connects to ADT, and why casinos use it to shape offers, comps, and host attention.
Glossary Definition
Comp Value
Learn what Comp Value means, how casinos connect it to theo and reinvestment, and why free rewards are not really free.
Glossary Definition
Reinvestment Rate
Learn what Reinvestment Rate means, how it connects to theo and comps, and why generous offers still have a business limit.
Glossary Definition
Comp Reinvestment
Learn what Comp Reinvestment means, how it differs from Comp Value and Reinvestment Rate, and how casinos control reward spending.
Glossary Definition
Actual Loss
Learn what Actual Loss means, how it differs from theoretical loss, and why casinos use both numbers in reports and comp decisions.
Glossary Definition
Win Loss Statement
Learn what a Win Loss Statement means, why casinos provide it, and why players should not treat it as a perfect tax or bankroll record.
Glossary Definition
Loss Rebate
Learn what a loss rebate means in casino business language and why a rebate on losses is still tied to risk.
Glossary Definition
No Mail List
Learn what a No Mail List means in casino marketing, player tracking, host decisions, and responsible gambling controls.
Glossary Definition
Player Portal
Learn what a casino player portal is, what players see there, and what casinos use it for behind the scenes.
Glossary Definition
Player Tracking
Learn what player tracking means, what casinos measure, and why tracked play affects comps, offers, and player value.
Glossary Definition
Player Rating
Learn what a player rating means, how casinos estimate value from play, and why ratings affect comps and offers.